Privacy Policy

New Beginnings Recovery Home is committed to protecting the privacy, confidentiality, and security of our clients' personal and health information in accordance with applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information, as well as your rights regarding that information.

1. How We Use and Disclose Your Information

We may collect, use, and disclose your personal and health information for purposes including, but not limited to:

• Providing addiction recovery, mental health, and related care services.
• Coordinating your care with other healthcare providers, facilities, or agencies.
• Meeting legal and regulatory requirements.
• Responding to emergencies, such as when you are seriously ill or at risk of harm to yourself or others.
• Complying with court orders, public health reporting obligations, or other lawful requests.

We will not use or disclose your personal and health information for purposes other than those stated above without your consent, except where permitted or required by law.

2. Your Rights Regarding Your Information

You have the right to:

• Access and Copy your personal and health information.
• Request Corrections to ensure your information is accurate and complete.
• Request Restrictions on how your information is used or disclosed (subject to legal requirements).
• Withdraw Consent for certain uses or disclosures, where applicable.
• File a Complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact our Privacy Officer (details below).

3. Our Legal Duties

We are required by law to:

• Maintain the privacy and security of your personal and health information.
• Provide you with this Privacy Policy explaining our duties and practices.
• Notify you in the event of a breach of your personal and health information, where required.
• Comply with all applicable provincial and federal privacy laws.

4. Safeguards

We use administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.

5. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or file a privacy-related complaint, please contact:

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on our website with the updated effective date.